If a server outage is experienced during the tour, a complete refund will be provided for the time missed. The time will be prorated and a refund amount will be determined based on the number of minutes the server was live. If a server outage is experienced prior to a tour commencing, the tour will be cancelled and guests will be fully refunded no earlier than 15 minutes after the tour start time.
Tours are fully refundable up to 24 hours prior to departure. Between 0-24 hours prior to departure, only 50% will be returned.
Late arrivals will not be allowed and no refunds will be provided.
Tours are fully refundable up to 24 hours prior to departure. Between 0-24 hours prior to departure, only 50% will be returned.
Late arrivals will not be allowed and no refunds will be provided.